Shipping Policy
At ComfortableOrthotic.com, we strive to process and ship your orders as quickly as possible. Below, you’ll find detailed information about our shipping procedures, delivery times, and other important details.
Order Processing Time
Most orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping (3-7 business days) – Free on all orders.
- Expedited Shipping (2-3 business days) – Available for an additional fee.
- Overnight Shipping (1 business day) – Available for an additional fee.
Delivery times are estimates and may vary depending on the shipping carrier and destination.
International Shipping
We currently ship to select international destinations. Shipping costs and delivery times vary by location. Customs fees, taxes, or import duties may apply and are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s progress on the carrier’s website.
Shipping Restrictions
Some locations may have shipping restrictions due to carrier limitations. If your order is affected, we will notify you promptly.
Undeliverable Packages
If a package is returned as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
Holiday Shipping
During peak seasons and holidays, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery.
Changes to Your Order
If you need to modify or cancel your order, please contact us immediately. Once an order has been processed, changes may not be possible.
For any questions regarding shipping, please visit our Help Center